Shipping Policy

Last updated: 01/10/2026

At KRISHEEN, we carefully pack every order so that your jewellery reaches you safely and beautifully.

We currently ship across India.

Order Processing

Once your order is successfully placed, we begin preparing it for dispatch.

Orders are generally processed and dispatched within 2 business days.

Orders placed on Sundays, public holidays, or during periods of unusually high order volume may require additional processing time. If there is any significant delay, we will keep you informed.

Shipping & Delivery

Once your order has been dispatched, it will be handed over to our delivery partner for transportation.

Orders are generally expected to arrive within 3–10 business days after dispatch, depending on the delivery destination and courier service.

Deliveries to remote or certain serviceable areas may require additional time.

Please note that delivery timelines are estimates and may be affected by circumstances beyond KRISHEEN's control, including weather conditions, natural events, strikes, public holidays, operational disruptions, or courier delays.

Shipping Charges

Shipping charges applicable to your order will be displayed at checkout.

KRISHEEN currently offers free standard shipping on orders across India.

Additional charges may apply to optional services, such as express delivery, where available. If any shipping charges apply to your order, they will be clearly communicated before you complete your purchase.

Order Tracking

Once your order has been dispatched, you will receive tracking information through the contact details provided at checkout.

You can use the tracking information to follow the progress of your shipment.

Delivery Address

Please ensure that your name, phone number, and complete delivery address are entered correctly when placing your order.

KRISHEEN cannot be held responsible for delays or failed deliveries resulting from an incorrect or incomplete address or contact information provided by the customer.

If an order is returned to KRISHEEN due to an incorrect address, unsuccessful delivery attempts, or the recipient being unavailable, additional shipping charges may apply if the order needs to be sent again.

Delayed Deliveries

We work with our delivery partners to ensure that orders reach you as promptly as possible. However, once an order has been dispatched, certain aspects of transportation are outside KRISHEEN's direct control.

If your shipment appears to be delayed, please contact us with your order details. We will assist you in tracking the shipment and communicating with the delivery partner where possible.

Damaged Packages

Please inspect your package when it arrives.

If your order appears damaged or the product inside is damaged, please follow the process outlined in our Returns & Refund Policy.

For damaged, defective, or incorrect orders, please contact KRISHEEN within 48 hours of delivery and provide the required unboxing video and photographs.

Please retain the original packaging and shipping materials until the matter has been resolved.

Undelivered or Lost Shipments

If your order has not arrived within the expected delivery period, please contact us so that we can investigate the shipment with our delivery partner.

If a shipment is confirmed as lost in transit, KRISHEEN will work with the delivery partner to resolve the matter and determine the appropriate resolution.

Changes to This Shipping Policy

KRISHEEN may update this Shipping Policy from time to time to reflect changes to our shipping partners, delivery services, charges, or business operations.

Any updated version will be published on this page with the revised “Last updated” date.

Contact Us

For any shipping-related questions, please contact us:

KRISHEEN

Email: hello@krisheen.com

Phone/WhatsApp: +91-6395952236